This policy applies specifically to physical hard-copy books and other tangible merchandise purchased through the I AM Wealth store — including the signature title Adversity For Sale by Jay "Jeezy" Jenkins. Digital products, memberships, XP, and Hero Cards are covered by our Terms of Service.
1. Where We Ship
- United States (including AK, HI & APO/FPO)
- Canada
- United Kingdom & Ireland
- Australia & New Zealand
If your country is not listed at checkout, we cannot ship to your address at this time. Email orders@iamwealth.app to request an exception.
2. Handling & Delivery Timing
- Order handling: 1–2 business days after payment clears.
- Domestic (US) delivery: typically 5–8 business days after shipment.
- International delivery: typically 10–21 business days after shipment, subject to customs.
- Total estimated arrival: most orders arrive within 7–10 business days in the US and 2–3 weeks internationally.
Estimated delivery dates shown on your order status page and confirmation email are best-effort estimates, not guarantees. Weather, carrier delays, and customs clearance can extend delivery.
3. Shipping Costs & Taxes
- Shipping is calculated at checkout based on destination.
- Applicable sales tax, VAT, and GST are calculated automatically at checkout.
- International orders may incur import duties or brokerage fees collected by the carrier at delivery. These are the customer's responsibility.
4. Tracking
Once your order ships you will receive an updated order status page with the carrier, tracking number, and a direct tracking link. A shipping confirmation email is also sent to the address on file.
5. Damaged, Lost, or Incorrect Orders
- Inspect your package at delivery. If the book arrives damaged, photograph the packaging and product within 48 hours.
- Report damaged, missing, or incorrect items within 14 days of delivery.
- We will ship a free replacement or issue a full refund at our discretion.
6. Returns & Refunds
- Return window: 30 days from delivery.
- Condition: unopened, unwritten-in, and in resellable condition. Signed or personalized copies are final sale.
- Return shipping: paid by the customer unless the return is due to our error or a damaged item.
- Refund method: original payment method, processed within 5–10 business days of receiving the return.
To start a return, email orders@iamwealth.app with your order number (found on your order status page) and the reason for return. Do not ship anything back without an RMA reply — unauthorized returns cannot be processed.
7. Order Changes & Cancellations
- Address changes or cancellations are only possible before the order enters "Shipped" status.
- Once shipped, follow the returns process above.
8. Contact
Questions about a specific order? orders@iamwealth.app — please include your order number and shipping email so we can find your order quickly.